Privacy Policy.
How EETTI TECH protects your privacy, client intellectual property, source code security, and business data across our digital marketing and software engineering solutions.
Executive Summary: Our Commitment to Confidentiality
At EETTI TECH, we treat your business intelligence, proprietary software source code, user databases, and advertising telemetry with utmost confidentiality. We do not sell your personal data or your customers' data to third-party data brokers. All client assets shared with us for marketing campaigns or software engineering remain under strict non-disclosure terms.
Introduction & Scope
This Privacy Policy governs the collection, storage, processing, and safeguarding of information obtained by EETTI TECH ("we", "us", "our", or "the Company"), operating from offices in Chennai and Kanchipuram, Tamil Nadu, India.
This policy applies to:
- Visitors to our website (https://eettitech.com).
- Prospective clients requesting audits, growth proposals, or technical consultations.
- Clients contracting our Digital Marketing Services (SEO, SMM, PPC, Content, Email Marketing, Creative Design).
- Clients contracting our Software Development Services (Websites, Mobile Apps, E-Commerce Portals, Custom ERP/CRM, Laravel Web Applications).
- Job applicants submitting resumes and portfolios for employment consideration.
Information We Collect
Depending on how you interact with EETTI TECH, we collect the following categories of information:
A. Direct Inquiries & Contacts
Full name, business email address, phone number, company name, website URL, project requirements, budget estimation, and messaging provided via our contact or consultation forms.
B. Client Credentials & Project Access
Access keys, Git repository links, server SSH credentials, Google Analytics/Tag Manager/Console delegations, and Meta Business Manager partner access strictly needed to fulfill contracted service deliverables.
C. Automated Telemetry & Cookies
IP address, browser type and version, operating system, referring URL, time spent on pages, click heatmaps, and session metrics collected via standard web server logs and privacy-preserving analytics.
D. Billing & Transaction Records
Corporate billing address, GSTIN numbers, bank transfer reference numbers, and payment milestone logs. (Note: We do not store credit card numbers or banking passwords on our servers).
How We Use Your Information
We process your data strictly under lawful bases, including contract execution, legitimate business interests, and legal compliance. Specific use cases include:
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Service Delivery: Architecting, coding, testing, and deploying custom software, web platforms, mobile apps, and managing active marketing funnels.
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Campaign Optimization: Analyzing search engine performance, ad click conversions, target audience segmentation, and ROI tracking.
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Communication & Support: Delivering project milestone updates, staging sprint previews, sprint reports, invoices, and technical support notices.
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Tax & Legal Compliance: Maintaining GST invoicing, statutory accounting books, and complying with Indian taxation and corporate directives.
Client Intellectual Property & Source Code Safeguards
As a professional software engineering company, we recognize that your software architecture, proprietary business logic, product designs, and user databases represent core commercial value.
Third-Party Services & API Integrations
To deliver world-class digital marketing and cloud-native software solutions, we work with industry-standard third-party providers. Data processed through these platforms is governed by their respective security standards:
- Search & Ads: Google Ads, Google Search Console, Bing Webmaster Tools
- Social Advertising: Meta Ads Manager (Facebook/Instagram), LinkedIn Ads, X Ads
- Cloud Infrastructure: AWS, DigitalOcean, Cloudflare, Google Cloud Platform
- Transactional Gateways: Razorpay, Stripe, Cashfree (RBI-compliant gateways)
Data Security & Storage Architecture
We implement multi-layered administrative, technical, and physical security measures to safeguard data against unauthorized access, loss, or alteration:
Data Retention & Disposal
We retain personal and project information only for as long as necessary to fulfill contracted deliverables, comply with statutory tax audit periods (typically 7 years under Indian tax regulations), and resolve potential contractual warranties. Once retention periods lapse, electronic records are scrubbed and physical media securely shredded.
Regulatory Compliance & Your Legal Rights
In accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act, India), the Information Technology Act, 2000, and international data standards, you possess the following rights regarding your personal information:
- Right to Access: You may request a copy of the personal information we hold concerning you.
- Right to Correction & Erasure: You can ask us to update inaccurate data or delete obsolete records where legal retention permits.
- Right of Grievance Redressal: You have the right to register concerns with our designated Grievance Officer.
- Right to Nominate: You may designate an authorized representative to exercise rights on your behalf in case of incapacity.
Minors & Children's Privacy
EETTI TECH provides enterprise software development and digital marketing solutions exclusively to businesses, commercial enterprises, and adult professionals. We do not intentionally solicit or collect personal identifiable information from minors under the age of 18.
Grievance Officer & Privacy Contact
If you have questions, feedback, or require assistance with data requests or intellectual property verification, please contact our Grievance Officer directly:
Have Questions About Working With Us?
Our team is ready to execute customized Non-Disclosure Agreements (NDAs) tailored to your enterprise security and procurement guidelines.